How it works?
A quick overview of how to buy, install, and use your travel eSIM.
1. You can install your e-Sim in two different ways (QR code and manual entry)
- Option A — QR Code (recommended): We email you a QR code after you purchase a plan. Scan it on your iPhone to install.
- Option B — Manual Entry: If you can’t scan the code, you can enter the activation details manually (we’ll include these in the email too).
2. Before you begin
- Connect to a stable Wi-Fi (recommended for a smooth install).
- Make sure the device's "Airplane Mode" is turned OFF
3. Step 1 — Create an account
- Go to the Quantroam website
- Create an account.
- Enter your email and set a password.
- Verify your email if prompted.
4. Step 2 — Purchase the data package you wish to use
- Choose your destination (or region).
- Select a data package.
- Complete checkout.
- Check your inbox for your e-Sim QR code and activation details.
5. Step 3 — Turn off data roaming for your regular SIM
- This helps prevent unexpected roaming charges on your main SIM.
- Open Settings → Cellular.
- Tap your Primary (regular) SIM.
- Turn off data roaming.
6. Step 4 — Configure your Quantroam e-Sim settings
- Install the e-Sim (QR code):
- Settings → Cellular → Add e-Sim
- Choose Use QR Code
- Scan the QR code from your Quantroam email
- Follow the prompts to finish installing
- Install the e-Sim (manual entry):
- Settings → Cellular → Add e-Sim
- Choose Enter Details Manually
- Enter the activation details from your Quantroam email
- Follow the prompts to finish installing
- Label it clearly (recommended): Name it “Quantroam” so you can find it fast later
7. Step 5 — Select your Quantroam e-Sim to start using it for data
- Open Settings → Cellular.
- Select Quantroam.
- Make sure Data Roaming is On for the Quantroam e-Sim (this is required for travel e-Sims to connect in most destinations).
8. Step 6 — Turn off iCloud Cellular Backup
- This prevents your phone from using travel data for background backups.
- Open Settings → tap your name (Apple ID) → iCloud.
- Tap iCloud Backup.
- Turn Back Up Over Cellular → Off.
1. You can install your e-Sim in two different ways (QR code and manual entry)
- Option A — QR Code (recommended): After you purchase a plan, we’ll email you a QR code. Scanning it installs the e-Sim instantly.
- Option B — Manual Entry: If you can’t scan the QR code, you can enter the activation details manually using the information provided in the email.
2. Before you begin
- Connect to a stable Wi-Fi (recommended for a smooth install).
- Make sure the device's "Airplane Mode" is turned OFF
3. Step 1 — Create an account
- Visit the Quantroam website or app
- Select Create account.
- Enter your email address and set a password.
- Verify your email if prompted.
4. Step 2 — Purchase the data package you wish to use
- Choose your destination or region.
- Select the data package that suits your trip.
- Complete checkout.
- You’ll receive an email containing your e-Sim QR code and setup details.
5. Step 3 — Turn off data roaming for your regular SIM
- This helps avoid accidental roaming charges on your primary SIM.
- Open Settings → Mobile / Cellular.
- Tap your Primary SIM.
- Toggle Data Roaming → Off
6. Step 4 — Configure your Quantroam e-Sim settings
- Install using a QR code:
- Go to Settings → Mobile / Cellular → Add e-Sim.
- Tap Use QR Code.
- Scan the QR code from your Quantroam email.
- Follow the on-screen prompts to complete installation.
- Install using manual entry:
- Go to Settings → Mobile / Cellular → Add e-Sim.
- Tap Enter Details Manually.
- Enter the activation information provided by Quantroam.
- Follow the prompts to finish setup.
- Tip: Label the e-Sim as “Quantroam” for easy identification
7. Step 5 — Select your Quantroam e-Sim to start using it for data
- Open Settings → Mobile / Cellular.
- Tap Cellular Data.
- Select Quantroam.
- Make sure Data Roaming is On for the Quantroam e-Sim.
8. Step 6 — Turn off iCloud Cellular Backup
- This prevents iCloud backups from using your travel data.
- Open Settings → tap your Apple ID.
- Select iCloud → iCloud Backup.
- Turn Back Up Over Cellular → Off.
Note: Menu names may vary slightly depending on your device manufacturer (Samsung, Google Pixel, etc.), but the overall process is the same.
1. You can install your e-Sim in two different ways (QR code and manual entry)
- Option A — QR Code (recommended): After purchasing a plan, you’ll receive an email with a QR code. Scanning it installs the e-Sim instantly.
- Option B — Manual Entry: If scanning isn’t possible, you can enter the activation details manually using the information provided in the email.
2. Before you begin
- Connect to a stable Wi-Fi (recommended for a smooth install).
- Make sure the device's "Airplane Mode" is turned OFF
3. Step 1 — Create an account
- Visit the Quantroam website
- Tap Create account.
- Enter your email address and set a password.
- Verify your email if prompted.
4. Step 2 — Purchase the data package you wish to use
- Choose your destination or region.
- Select the data package that fits your travel needs.
- Complete checkout.
- Check your email inbox for your e-Sim QR code and setup details.
5. Step 3 — Turn off data roaming for your regular SIM
- This helps prevent accidental roaming charges on your primary SIM.
- Open Settings → Network & Internet (or Connections).
- Tap SIMs or Mobile Network.
- Select your Primary SIM.
- Toggle Data Roaming → Off.
6. Step 4 — Configure your Quantroam e-Sim settings
- Install using a QR code:
- Go to Settings → Network & Internet → SIMs.
- Tap Add e-Sim or Download a SIM instead.
- Choose Scan QR code.
- Scan the QR code from your Quantroam email.
- Follow the on-screen instructions to complete the installation.
- Install using manual entry:
- Go to Settings → Network & Internet → SIMs.
- Tap Add e-Sim.
- Choose Enter activation code manually.
- Enter the details provided in your Quantroam email.
- Follow the prompts to finish setup.
- Tip: Rename the e-Sim to “Quantroam” for easy identification.
7. Step 5 — Select your Quantroam e-Sim to start using it for data
- Open Settings → Network & Internet → SIMs.
- Tap Mobile Data or Preferred SIM for data.
- Select Quantroam.
- Make sure Data Roaming is On for the Quantroam e-Sim (this is required for most travel e-Sims to connect abroad).
8. Step 6 — Turn off background data backups (recommended)
- To avoid unnecessary data usage while travelling:
- Open Settings → Accounts & Backup or System.
- Disable Back up over mobile data (Google or device backup).
- Keep backups restricted to Wi-Fi only.